I’m Courtney McLaughlin.

I solve product & business problems.

With a sharp eye for brilliant end-to-end customer experiences, and more than a decade of digital innovation, I am a seasoned strategy and implementation leader. I build business processes and optimize teams with an emphasis on operational excellence. 

I’ve had the pleasure of working with Fortune-100 brands and teams in the B2B and B2C space, and I love to work with brilliant people. My passion is challenging your ideas; my strength is digital.

Offering private consulting retainers.

APPLY HERE

Adobe

Cadillac Fairview

Clorox

Deloitte

Dennys

EQ Bank

FedEx

Fairmont

Harley-Davidson

IQ Food

Kijiji

LoyaltyOne

McDonalds

NFL

PayPal

Savant Systems

Sonova

The Beer Store

TMX Group

We-Vibe

Adobe Cadillac Fairview Clorox Deloitte Dennys EQ Bank FedEx Fairmont Harley-Davidson IQ Food Kijiji LoyaltyOne McDonalds NFL PayPal Savant Systems Sonova The Beer Store TMX Group We-Vibe

 

Innovate Together.

I’m an Advisor offering executive strategies and agency-quality consulting to launch brands, products, and teams. I solve problems backed by proven methodologies to unblock business leaders and executives.

 

— Services Available —

 

Private Retainer Consulting

A personalized 1:1 relationship designed to help you achieve your business goals with dedicated guidance and support. With more than a decade in developing teams and processes, I will work closely with you to create a customized plan tailored to your needs. I’ll ask the hard questions, optimize the opportunities, and provide you with everything you didn’t even know you needed. I’m here as your partner - your success is my success. With unrestricted access, ideation workshops, standing weekly meetings, world-class thinking, collaboration, and business strategy, let’s elevate your skills, overcome challenges, and realize your full potential.

  • Strategy Consulting

  • Customer Experience Leadership

  • Product Strategy

  • Business Operations

  • Efficiency Mapping

  • Consulting Management

  • Executive Coaching & Advising

  • Process Impleentation

  • Storytelling & Pitch Definition

  • Product Management

  • Continuous Improvement Strategy

 
 

Where to Begin?

Schedule a free meet with me through ADPList.

LEARN MORE
 

— Testimonials —

 
 

Our discussions were incredibly insightful. Highlighting the pros and cons of my approaches, and exploring the potential of my new situation, really helped me gain clarity on my path.

- Founder, Product Technology

 
 

I had the pleasure of working alongside Courtney for more than a decade, where she brilliantly grew from a Project Manager to a member of executive leadership, adeptly leading numerous large-scale client engagements. What stands out about Courtney is her unwavering support for her team, coupled with a clarity of vision and the flexibility to adapt when necessary. Courtney's ability to navigate complexity, manage politics, and tackle challenges would be a tremendous asset to any group!

- Design Director, Executive Team Digital Consulting

 
 

Very approachable, understands what the person is looking for and listens qutie well. The way she speaks excudes charisma and would recommend her to everyone. Very clear cut and truly helpful. Shows pathways in a manner that understands and wants the best of everyone. Truly great!!

- Product Designer

 
 

Bet on Yourself.

I will challenge your ideas, push you, and bring the serial optimism to get through the tough shit — together.
You've already set the vision in motion; now focus on the work, and let me bring the hype. Let’s do this.

 

— Get in Touch, let’s chat! —