I build ecosystems and teams that scale your business.
I’m Courtney McLaughlin.
A fractional Business Operations Executive. I step in as your right-hand woman.I have a sharp eye for building brilliant end-to-end experiences & ecosystems. With more than 12 years in digital agency, I scaled the international team to 600+ and worked directly with Fortune-500 leaders on growth and innovation. I create business processes with the right teams of people and products (hello AI) to back them.--S/S '25: currently offering 2 hour Workshops, limited 1:1 Fractional retainers.
Please get in touch to discuss availability.

SERVICES
Strategy & Operations
Business operations
Growth & scaling strategy
Process implementation
Workflow definition
Operational efficiency
"The 2 Hr Workshop" - an exhaustive business operations collaborative session
Career & Salary Coaching
Executive business advising
Salary & offer negotiation
New-post-grad advising
Up-level management strategy
Adobe - Cadillac Fairview - Clorox - Daybreak Studio - Deloitte Global - Denny's - EQ Bank - FedEx Canada - Fairmont Hotels & Resorts - Harley Davidson - IQ Food - Jenn Studio - Kijiji Canada - Loyalty One - McDonalds - NFL - PayPal - Rora - Savant Systems - Smash Reality - Sonova - The Beer Store - TMX Group - We Vibe